Frequently Asked Questions

How long will my order take?

As you will see from browsing our website, we have a variety of products which means that our turnarounds vary.  Each page will state the expected turnaround, with hand made to order items taking the longest with a turn around time of 3 - 5 weeks and our ready to ship section being 3 working days.  Please note that this does not include weekends.

What fabric do you use?

For our handmade items we use an organic cotton jersey which is 93% organic cotton, 7% elastane. It's soft and stretchy meaning it gives the ultimate comfort.  It's also not too thin either so it should last those particularly active kids too!

Where is your fabric from?

Right here in Great Britain! The company I use is even powered by 100% renewable electricity.

As for my vinyl selection, I use a reputable British whole saler sourcing only from companies where ethics matter.

Where are your clothes made?

In our garden!  Well, the office in our garden.

The premade bits that we use for the vinyl designs are usually made in Europe, however all designs are pressed by us at home.

How will my order be shipped?

Via Royal Mail in recyclable packaging.  Unless of course you're local, you can collect your order from Little Blue in Oundle once it's ready during their opening hours, just select collection at the checkout.

What is your returns policy?

It's right here

I'm interested in stocking your products in my shop

Pop us an email at yasmin@ozzybearoriginals.co.uk with what you had in mind and we can talk shop!

I have more questions